FAQ

Frequently Asked Questions

Do you ship worldwide?

Yes! We offer free worldwide shipping on all orders.

How long does shipping take?

Processing takes 2-3 business days. Delivery takes 7-15 business days depending on location.

What is your return policy?

We accept returns within 30 days for unworn items with original tags. Free exchanges available.

How do I track my order?

You'll receive a tracking number via email once your order ships.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Shop Pay.

How do I contact customer support?

Email us at support@dottibarrios.com or use the chat on our website.

Are your products sustainable?

We're committed to using quality materials and ethical production practices.

Do you restock sold-out items?

Some items are limited drops. Sign up for our newsletter to get notified about restocks and new releases.